Frequently Asked Questions
Q. What are your Shipping charges?
Star Jewels charge $10 for shipping within Australia and $15 for all orders to New Zealand below $50. All orders shipped to Australia & New Zealand above $50 are FREE. Freight charges to the rest of the world are $30 for orders below $100, $15 for orders up to $499 and all orders above $500 are shipped FREE.
Q. Does Star Jewels ship worldwide?
Star Jewels ship everything on our website around the world. We currently ship to 49 different countries and are adding new customers everyday.
Q. Who do I contact if I have any questions?
When you shop at starjewels.com.au, you are guaranteed the same great customer service that you would receive in any of our stores. You may contact us through our e-mail or by calling us on 1800 201 141 freecall number. A Customer Service representative will be available to assist you from 9:00AM to 5:00PM Monday through Friday.
Q. How can I return or exchange?
Articles are accepted for credit or exchange subject to the terms stated in our Guarantee & Refund Policy.
Q. What if I need extra help or advice about my purchase?
If you need any assistance, you may set up an in-store diamond consultation or call us on 1800 201 141 Freecall number. Any of our Trained Diamond Consultants will be able to help you with any of your queries.
Q. How long will it take to get my order?
If the item is in stock you should receive your order in 7 working days, this can vary depending on shipping location. In case the item is not in stock or in manufacturing, it could take longer. However we shall endeavour to send it to you as soon as possible. A customer care representative will contact you when your order has been received with all relevant information and also when your purchase is due for shipping.
Q. How can I return or exchange?
Articles are accepted for credit or exchange subject to the terms stated in our Guarantee & Refund Policy.
Returns may be sent to our Customer Service Center
Please call us on 1800 201 141 to find out these details.
Q. Will my items be gift-wrapped?
All StarJewels.com.au purchases arrive in the Star Jewels Premium Box. Please make a note in the Gift Box during checkout if you would like your parcel wrapped.
In case the items are for a gift, we will also include your personal message on a Star Jewels Classic Greeting Card.
Q. Is it safe to order on StarJewels.com.au?
Yes, it is safe to order on StarJewels.com.au. We use industry-standard encryption technologies when transferring and receiving customer data exchanged with our site server.
Q. Can you ship my order to an international location?
Yes. Higher charges will apply. A Customer care representative will get in touch with you regarding those. Please note that the rules relating to the import of Jewellery in the country concerned will apply. All local charges in the country concerned will be borne by the recepient.
Q. How can I check on an order I placed on StarJewels.com.au?
To check on the status of an order or verify shipment, you can log in to your ACCOUNT with the Log in and Password nominated by you or alternately call us on 1800 201 141 Freecall number and a Customer Representative will be able to personally help you.
Q. Can you tell me more about Star Jewels Online payments?
When purchasing any item you have the opportunity to pay in full or to lay-by. You have the option of paying by the following Credit Cards, VISA, MASTERCARD or AMERICAN EXPRESS . The payment is routed through our online portal at the National Australia Bank using 128bit SSL security Certificate. SSL is the industry standard for the transmission of credit card details. Your information is encrypted before being sent over the Internet.
A minimum 25% deposit will be required to commence a Lay By and automatic periodic payments will be charged to your Credit Card at the rate of 25% of the outstanding amount till the amount is paid in full. There are no extra charges for using the Online Lay By facility. The goods will be shipped on the receipt of the final payment.
Q. What are your locations?
Star Jewels have shut all their bricks and mortar stores and are now completely online. We welcome all our customers to visit us in our showroom to have a look at our entire range. We appreciate appointments as we want to ensure we are able to concentrate on your needs rather than spending time with a few groups. Our address is Suite 802, 109 Pitt Street, Sydney NSW 2000.
Q. What are your Postage charges?
Within Australia, Star Jewels charges $10 delivery fee for all orders below $100. All orders above $100 are delivered free. All orders to New Zealand, the UK, Europe and the USA are charged $10 for delivery and all for all other locations, the Delivery charge is $30.
Q. Are all rings available in all sizes?
No. We have an enormous range but we cannot keep each ring in each size in stock. Most of the times, it is relatively easy to handmake or manufacture most rings in most sizes, not barring any manufacturing issues. If your ring size is not listed on our product page, please call us on 1800 201 141 and we will try our best to get you the ring you love in the correct size.
Q. What is Eco-Drive and how does it work?
Eco-Drive technology by Citizen watches, converts natural and artificial light sources into energy. The light recharges a special solar cell, in any kind of light to run forever. Eco-Drive watches do not need batteries. Natural and artificial lights are absorbed through the dial and the special solar cell then converts the light into energy. Enough energy is stored to power the timepiece, even in the dark, from 135 days to 7 years depending on the model.
I have always been very pleased with the excellent service from Star Jewels – they are prompt with their deliveries and the whole purchasing experience is very positive, Star Jewels clearly value customer service. I can thoroughly recommend Star Jewels to anyone.
- S. Kanarev, Melbourne
I always shopped at Star Jewels in Kotara but now having moved to Queensland, your website has been able to make sure I still get the great prices that I used to in the shop. LOVE the delivery time too. Keep it up.
- K. Newton, Rockhampton
I came to your website after a recommendation from my friend. I must admit, I came for the prices but am writing to commend you for your service. Your staff at your Tuggerah shop were very helpful in recommending a diamond pendant and the delivery was in 2 days!! Wish there were more companies like yours.
- M. Cameron, Rushcutters Bay
Just a quick thank you for all your help with the necklace for my partner. She called me up and was in tears when she opened the box. I will definitely be coming back and will recommend your website to my mates at the base.
- C. Haworth, Middle East
Love my new Trollbeads!!! I could not be happier with the service, the help and the free Trollbead is not too bad either hehe. On my second bracelet so will be e mailing another order soon.
- B. Jenkins, Wagga Wagga
Hi there. I received the ring on Monday. Thank you so much for sending it on Friday as you normally don't do that.
I would just like to say thank you. She loved the ring very much.
Thank you for an amazing deal and amazing service.
- F. Lee, Melbourne
Star Jewels are absolutely amazing and I would definitely recommend them to anyone. My first ever Trollbeads purchase was super special and arrived next business day. Emails are answered very quickly and advice over the phone is perfect. Thank you Star Jewels for the sensational service and always looking after your customers.
- J. Brewster, Robina
I've made several purchases from this site and am always impressed with the quality and speed of service.
- C Wolfe, USA
I have been bying Trollbeads from Star Jewels for over a year now and I have just received my 20th delivery. They always manage to delight me with every order and the last shipment had a thank you gift. Excellent service. Very happy buyer.
- Deborah Hudson, Perth
Fab service great packaging on all deliveries, live in Hong Kong and have found service 100% no problem recommending Star Jewels to others
- Karina Slattery, Hong Kong
Great range of watches and customer service is exceptional. Have already recommended the site to my friends
- Aaron Mackay, Perth
Amazing delivery. Placed an order for a gshock yesterday at 3.30 and it arrived first post the next morning at work. Highly recommend star jewels.
- Daniel Taylor, Manly
i have been buying trollbeads from star jewels for over 3 years and as far as I am concerned, this is the only place I will buy from. Excellent customer service from Deepack. All my deliveries are great and the beads are always beautiful.
- Helen Ormond, Brisbane
Excellent service. We had an issue with my wifes watch and star jewels had it fixed and returned within the week. Very impressive service. We will be buying from here more often.
- R Hill, Clayfield
Bought 3 Citizen mens watches for my grandsons with the help of one of your staff members. Great choice. Thank you very much for your attention to my order. The boys are very happy with their present.
- R Myer, Adelaide
Such a fantastic range of Trollbeads with loads of beads on sale. Items are well packaged with a speedy delivery.
My regular haunt for Trollbeads now stocking Chamilia. Very happy. First order for chamilia delivered this morning....lots more to follow.
- M. Walsh, Balgowlah
Purchased 2 watches and both times the experience was very professional and courteous. Would like a bigger selection of watches though.
- N. Maxwell, Osborne Park
Thanks for your speedy service. I ordered my G Shock watch from you on Monday and 48 hours later it arrived at my work. And you kept me fully informed by email every step of the way. Terrific.
Not only were your special prices cheaper than I could get in a bricks & mortar store, I also received an extra $10 off by signing up to your newsletter. What a bargain.
I am happy to support an Australian website who delivers such great service. Keep up the good work.
StarJewels is a constant source of temptation! I always look forward to browsing what's available &amp; new beads. The promotions make it easier to buy for sure. Thank you.
- StarJewels/Trollbeads fan
Big thank you to Deepak at Star jewels. 18 watches required for a presentation were hand delivered this morning after the order was placed at 4pm yesterday. Very impressed with the effort.
- Karen Driscoll
wonderful service - highly recommend
- sally nicholas
First Aussie company to be cheaper and same prices in most watches as compared to Amazon. Well done Star jewels. You have a new fan.
- B Tsoulios, Perth
My silver bracelet is beautiful, would recommend you to anyone.Great price,great product.
I have never ordered anything on-line before and was very impressed by the promptness of your service and the way that I was kept informed of the progress of my order all the way to my door. Thanks
- Meagan Browne
My gorgeous curb bracelet arrived yesterday. It is great & you would not know difference between it & my old one which was solid 9ct gold. Service was great & love the tracking of my order as well. Thanks again & I will definately be recommending friends/family members visit this site :-)
FAST DELIVERY WONDERFUL RESPONSE TIMES AND THE BEST CUSTOMER SERVICE YOU'L EVER RECEIVE AND THE TROLL BEADS COME BEAUTIFULLY BOXED JUST WONDERFUL THANK YOU :)
- AMANDA WESCOMBE
I have ordered through Star Jewels on numerous occasions and can not speak highly enough about the wonderful service they provide. I can confidently recommend them for all your jewellery needs.
- Judy Hampton
Excellent experience from the enquiry to placing the order to the delivery of my watch and necklace. I will recommend using Star.
- D. Hughes, Perth
Many thanks Star Jewels. Your service has been outstanding and I could not be more impressed.
- Gary von loggenburg
Star jewels helped me with choosing a gshock riseman watch. The local store here was useless. They did not have the watch, could not be bothered to order it and had NO information on this at all. 1 call to star jewels after an online search and not only did I get all the info that I was after, I also got the lowest price and got delivered the next day. They have my vote for the best online store!
- Kel, Geelong
Top marks to Star Jewels. 3 orders placed to date and all arrived the next day. After sales service for a watch that was damaged (by me) was handled very well. Wish there were more online companies like Star.
- A Jennings, QLD
The only place to buy G-Shock watches! Star Jewels have really good prices and the delivery is the best.
- Michael, Perth
I checked out prices online & Star Jewels were offering better prices for the Citizen watch I wanted than shops who were supposedly having a sale. I ordered the watch on Sunday night & it arrived on Tuesday afternoon & I was able to check via Australia Post on progress with the delivery, Fantastic delivery service & I wanted to say thank you. I will definitely be an ongoing customer & will recommend your shop to my friends. Thank you.
- David Rivett
Far beyond exceptional service.Extremely fast and secure delivery .The after sales service is exceptional.
- Greg Williamson
Thank you Star Jewels for your prompt service. After my daughter went on holidays to USA and was told she could get Chamila charms but could not find many, she came home to Newcastle only to find 1 shop 1/2 hour away stocked them. We are very pleased to have found Star Jewels, they give excellent service and prompt delivery. Will be using them again.
- Leone Farquharson.
We usually call Star Jewels up with about 2 - 3 hours of notice before a presentation and be it 10 watches or a few diamond necklaces, they never let us down with their service. I highly recommend using Star Jewels.
- Linda Nichols
I do a LOT of online shopping and Star Jewels is in my top five favourite stores. Every contact with them is friendly and helpful, and their speed of order fulfilment and delivery is incredible. I am a great fan of Trollbeads and Star Jewels is the best site in Australia for purchasing these beads with confidence and for a great price. Well done, Star Jewels!
Thank you so much for your beautifully packaged order which arrived so promptly. The items look even more lovely when so tastefully presented.
Best customer service, best price and quickest delivery!
I will certainly be back for more shopping, and would recommend this jeweller to everyone.
Excellent service, My questions were answered immediately and the item was delivered promptly
- Robert Mansell
Im glad I ordered with Star Jewels, what excellent quality and service. Delivery time was so quick,I couldn't believe it.
Thanks to the staff at Star Jewels.
Received my watch and ring today. Excellent service and the detail on the ring with the engraving was superb. Thanks for the help on the telephone initially and very fast delivery. Have got you in my favourites for future purchases.
- Bev, Geelong
We came across Star Jewels after a supplier let us down with an urgent order of g-shock watches that could not be delivered. We got in touch with Deepack from star who had the watches to us the next day at a lower price. If you are looking for watches, we highly recommend using star.
- Tim Saunders, Sydney
We use Star for all our watch purchases whenever we have presentations. Their prices and service has always been great and they have always been up front in case they are not able to help us within a time frame.
- Michelle N, St Leonards
I bought a Citizen watch. Very happy, great watch, great price. Thank you!!
This is the first time i have used Star Jewels and I can say "I am impressed" the service was excellent and delivery was on time as promised.
I will be back for sure.
- Kellie Brown
I have become a regular buyer of Trolllbeads through Star Jewels. The choice of jewellery is good, the communication is good, the delivery times are fantastic and the bonus gifts are appreciated :-).
- Rachel A.
I am very happy with my two World Tour Trollbeads. Looking forward to receiving Free Mystery GlassTrollbead
Lovely Trollbeads. Very happy with the speedy shipping. You can trust this website to always do their best for the customer.
- Annette Goldstone
I now own 3 G Shock watches and I will only buy them from Star Jewels. Unlike other internet sellers, Star Jewels have the individual watches in stock, so you don't have to wait for the seller to order the watch in. Delivery is very speedy... I receive the watch the next day. And the prices are terrific.
Well done Star Jewels.
I bought a Citizen Mens Dress wrist watch BM8475-00X at a price quite a bit lower than I had seen in jewellery shops in malls. Not only that, it was post free. The watch is very nice, looks attractive on my wrist and is now my favourite watch. Star Jewels provide a quick response and an excellent deal. I highly recommend them for your next purchase.
- Robin Henry
I am a regular shopper on line and ordered a new timex watch for my son during the click frenzy sale at star jewels. Of all the orders placed, yours arrived first & packed securely. Along with the low price, I'm very pleased with the level of service and care. I will make sure all my friends and family know of your company. Thank you. Penny.
- Penny, Tamworth
Great service!! The staff went out of there way to help me. I received the item in less than 24 hrs. The price was significantly less than retail . I would definitely recommend them and will use them again .
- Sharon. Brisbane
Wonderful service from Star. On less than 24 hours notice, they were able to get my watch to me in Adelaide and just before I left for my honey moon. Everyone else I spoke to told us to wait 10-15 days. Best prices and best delivery at Star :D
- Amy S, Glenelg
The only place to buy gshocks. Always the best price and the stuff arrives quick.
- Tyrone, The Shire
I ordered the CITIZEN MENS DRESS BM8475-00X watch on Monday the 12th of August, and received it in Far North NSW 2 days later. I am extremely pleased with my new watch, the discounted price, and the prompt delivery. I highly recommend Star Jewels.
I found STAR Jewels very obliging and helpful ,going out of their way to give excellent service with fast and effective delivery. Thank you.
- Rod Sheppard From Stawell Golf Club Vic
I just want to say how wonderful you guys are and he was so impressed with your help and i am very grateful as well! Much appreciated and you will be receiving repeat business from both of us from now on.
- Yves T, Sydney
Superb service, I was originally hesitated in ordering a watch online. Though with all this many contact avenue, and very fast response and friendliness/understanding. Star Jewel makes buying a watch online painless.
Most watch came at a very good price for an australian authorized dealer (i have checked with the manufacturer). One of the best online shop around.
if only there is a downside is that they do not offer return/pickup service (say warranty purposes).
- Levan Rianto
My sister recommended your site she buys every kind of troll bead and knows them by name so I thought I would join and be a customer. Our store in Chadstone has closed down and moved to Northland. So this is the best way I can buy what I want, it's fantastic thank you Matrona
- Matrona Moraitis
Thank you Star Jewels for delivering superior service!! Your staff were extremely helpful and went above and beyond to ensure the overnight shipping guarantee. The prices are great and I will definately be buying from Star Jewels again. Thanks!
- April Goodman
The watch I bought from you on Wednesday arrived this morning excellent service would not hesitate to recommend your business to anyone.
- P.Graham, Sunny Corner
Just a quick note to say thanks for the very quick shipment of a watch I just bought form you. It arrived the next day.
- C.Cole, Duffy
First time buying, very happy with the product, amazed by their prompt delivery and communication , great service , keep it up!
It was an absolute pleasure to order from Star Jewels! Unbeatable prices for quality items with next day delivery. I scored an amazing Eco drive watch for $99 and i love it.
I will proudly recommend Star jewels to my friends.
Thank You 10/10
- Matthew Casamento
I payed for my Citizen watch on the Monday and I collected the watch from Australia post on the Wednesday. I am impressed with the service provided, the price and the update of where my order was at. Great service, and great watch too thank you.
- jeff rudd
Thank you for my watch. Could not believe it arrived Thursday and I ordered it on Tuesday.
- R. Emery SA
Fantastic service and fast delivery. Excellent prices too!
- Barb D
How good are you Star Jewels. Ordered a Watch on 9.30 am 24/7. Delivered 11.00 am 25/7 You could not ask for better service.
Thank you. Barry
- Barry Humes
Wanted to thank you for your great service. Very helpful, very quick post and a beautiful watch.
- sue cheeseman
Seiko watch brilliant, fast delivery, couldn't ask for anything more, thanks
I bought a citizen eco drive watch. ordered it thursday it arrived monday. All good. would highly recommend this site and process. Many thanks
Best service around. Wanted to order a watch on a friday afternoon, I couldnt use the website properly, so called up and ordered a watch at 2.15 that afternoon. The watch arrived to me first thing monday morning. Best service
- Jackson, Sydney
Received my order today in good order and condition.
Amazing prices and fast dispatch....well done to all involved.
- Mact, Horsham
Good choices and variety; bargain prices.
- Solly Thomas
I've been dealing with Star Jewels for some while now and have purchased a number of watches through them.
Their price, service and delivery are always simply the best.
If you are thinking of buying a watch online (often a worrying prospect) you can trust them implicitly.
Check their price first and see if anyone can beat them. I'll almost guarantee they can't.
Buy well, buy Star Jewels.
- Peter Winwood (Adelaide)
Excellent service and great prices. Items arrive the next day. Perfect.
- Peter Crawley
First time to Star Jewels and received by Citizen titanium watch yesterday. Fantastic watch, fantistic price, brilliant delivery - super fast. I will be buying again I can guarantee.
- David B.
I highly recommend Star Jewels. I have just received my Citizen Eco Drive. Fantastic value, cool watch. The process of purchase was seamless. I'll be telling others.
- Bruce Porter
Thank you I just got my sweet story bracelet great quick service it took few days, and also live chat excellent information many thanks a very happy customer cheers
- Rosemary S
i placed my order on monday afternoon 10-11-14 it arrived at my address in cameron park nsw at 2pm wednesday 12-11-14, in perfect condition, fantastic service, thank you star jewels , pay pal, and australia post ,peter.
- Peter Moss
Deepak is the best sales representative I have ever met. The product is great with competitive price. Highly recommend for you.
Absolutely flawless service - great product at fantastic prices - an excellent example of how to provide an online service; everything from initial contact through quality of packaging to speedy delivery, it's all there. I especially like the involvement in online forums like ozbargain - a very friendly and responsive involvement there. My highest recommendation.
- Danny Mc
I have bought quite a few watches from this store, all have been of the highest quality, prompt service, and most importantly, always on time at a good price.
- Steve Sparrow
Thank you so much for your excellent service.
You've saved this tardy shopper.
Very happy with the watches.
Service is amazing couldn't of asked for better assistance through email and over the phone thank you !
- Khalid, Sydney
I would like to thank Star Jewels for the excellent service they have always provided with my purchases. The most recent experience was with a limited release Citizen Dive Watch that I have been waiting for a while to come into Australia. I was dealing direct with Deepak from Star Jewels who kept me informed on the outlook/arrival. As soon as it arrived I had an email sent to me directly. Within 24 hours it was at my door step. Excellent service/communication, I highly recommend Star Jewels and I can tell you I will be back in the future. Thank you again!
- John Mazarakis, MELBOURNE
Hi Star Jewellery I have just received my watch today and I would like to thankyou for your very prompt service, even over the new year period. I will certainly be back and recommend you to others.
- Alan Myhill
I would like to say a big thank you for the lovely man,who looked after us when we were in sydney on January the 2nd.2015 looking for troll beads
- Jackie Coles
My first dealings with Star, very happy indeed.
My Email question was answered quickly and well, and my watch arrived in 2 days. Thanks!.
I will happily recommend you to my friends.
- Andrew Bools
Thankyou for your efficient service and fast delivery.
My order was as described in the picture.
I'm very happy with product and will purchase from you again and highly recommend your company.What an easy way to buy and hassle free!
- Marina Z, SA
Ild like to say a huge thankyou to StarJewels, on there excellent service and extremely fast delivery.. I brought a seiko watch for my partners birthday it is absolutely perfect even better then the photo, product is exceptionaly great and the card use wrote my message in is so cute.. Thanks to everyone from the company so much for making my fiances present/bday amazing!
- Carly Henry
Excellent customer service from Deepak at Star Jewels - ordered a birthday present for my husband on the Thursday and it was delivered to me on the Friday. Thank you Deepak
- Heidi, Brisbane
Hi guys. Just want to say a quick thank you, placed my order last Friday and received my new Gshock watch today being following Wednesday....am absolutely stoked with Star Jewels..your prices and your quick service and postage to Perth simply unbeatable!! Thanks again and will be shopping with you guys again soon...and recommending all my mates in WA to do so as well
- Reece Davies, Perth
Wow. Ordered watch yesterday and it turned up in Geelong this morning. Outstanding service and cheapest price I could find.
- Richard, Geelong VIC
Fantastic quality, fantastic service, fantastic prices.
I will not be buying jewellery from anyone else.
- Paul James
first purchase with Star Jewels and very impressed; watch delivered within 2 working days and happy with my purchase. Will be back.
- R Lum
Order arrived in stated time and item in perfect condition, will re order without hesitation.
This is my first time using your consumer-friendly site. I look forward to receiving my new watch. Thank you.
- Stephen Warr
Browsing for a watch, came across a bargain. Arrived this morning. Pristine condition. Love it. Thanks StarJewels
Just recently brought my brother a bday watch on 16th of the 5th....2 days later I received it thru the mail :) excellent service nothing more I could ask for...even got better service asking about a watch for myself that age old saying of you have to be fast or your last as this website is getting very popular and watches are in hot demand....will be getting my own very soon...
Thanks again guys...
- Robert B
Excellent service, could not fault at all.
My wife loves the watch! It took me awhile to track it down and I got it for a superb price with no cost to send to WA.
Highly recommend Star Jewels.
- Marc Doyle, Mandurah WA
The service and advice and not to mention the value that Star Jewels provides is fantastic. I can not recommend them enough. I have already purchased 4 watches and I plan to purchase many more.
I ordered a Citizen Eco drive diver's style watch on the Monday of QB weekend 2015. It was delivered to a PO agency on the Friday [That was confirmed in a telephone call I made to Keshan, the PO A owner] (that is remarkable service). ... I still have to pick it up as I was busy Saturday but I think it rather likely that they have sent the right timepiece. Now this watch was not available a the normal places like Bevilles and so on... so that is Double the service. !! Moreover I had a couple of emalls answered very quickly by Deepak - one I sent on the Sun !! of QB weekend was answered on the holiday Monday - or even late Sunday night - I forget now. Tim F from Caulf. Sth Melbourne.
- Tim Fidler
Just received my new seiko in rapid time even though I am remote WA. Massively impressed with the excellent comms from Raj and would be happy to recommend and buy from them again. Many thanks.
An excellent experience. The staff were extremely helpful and very prompt in resolving issues. The delivery times were well within the timeframes. And the products are 100% Genuine.
I ordered two items, a watch and a pocket knife. When they arrived I had been sent the wrong pocket knife. I contacted their office and they immediately sent me the correct item, with a return post pack for the incorrect item. I found their service excellent and would recommend them.
- Michael, Sydney
I ordered my watch Sunday evening and it was received in country SA on Thursday morning. The watch was well packaged and I am extremely pleased with it. Great site to deal with and great service.
- Trevor D Stirling North
Fantastic service from Deepak. I am so happy with my watch and will encourage any friends who need jewellery or watches to use this company. Very impressed!
Wonderful service when I ordered over the phone, and I couldn't believe how quick the delivery was.
The watch was beautifully packed and I would recommend this company to anyone...Thanks
- Fiona Weir
Rarely does honesty, integrity and efficiency meet in business. But they have here. I purchased from Star Jewels and they could not have been more helpful, more efficient or more compliant than they were. Thank you Deepak for making this a seamless. worry free transaction.
- Rob Hauer
You can not judge the quality of a companies service until a mistake occurs. I ordered a watch from Star Jewel and the incorrect model was supplied. I rang Deepak, he accepted my word and apologized. I returned the incorrect watch at their expense and the correct one together with a small present was then supplied promptly. I would recommend this company to anyone.
- Peter Gordon
good transaction , very satisfied , fast shipment . Thank you . To the next for a new deal
Just received item Harley-Davidson Mens watch black...
Very fast delivery - I'm very happy with the watch as it is an anniversary present and he is going to love it... Thank you so much Star Jewels
This is the second time I have purchased a watch from Star Jewels. Once again the product and delivery service has been excellent. Great site to deal with.
- Trevor D Brine
Star Jewels are helpful and professional and go out of their way to solve problems. More retailers should follow suit.
- George R. Smith